Goal: Build trust, manage expectations, and introduce IUI as a hopeful option.
"Thank you for coming in and sharing your journey with me. I know it takes a lot of courage. Based on what we've discussed and your initial reports, I believe you could be good candidates for a treatment called Intrauterine Insemination, or IUI. It's a gentle, less invasive procedure where we help the sperm get a bit of a head start. My goal today is to walk you through exactly what that looks like, answer every single question you have—no matter how small—and make sure you feel comfortable and clear on the path forward. How does that sound?"
Goal: Deliver difficult news with compassion and maintain hope.
"Hi [Patient Name], I'm calling with the results from your test. Unfortunately, this cycle was not successful. I am so sorry, and I want you to know that it's okay to feel disappointed. Please remember, this is not your fault. It's very common for it to take more than one try. When you're ready, let's schedule a time to talk. We can review the cycle, see if there's anything we can adjust, and discuss the plan for your next steps. We are in this together."